Oakridge House

What families say

Families describe staff who show real gentleness during emotional times. When relatives visit during difficult moments, they often find staff offering considerate support that helps everyone feel less alone.

The eight family priority themes

• Staff warmth55
• Compassion & dignity55
• Cleanliness60
• Activities & engagement50
• Food quality50
• Healthcare60
• Management & leadership70
• Resident happiness55

What inspectors found

Inspected 2023-03-24

• Is this home safe?

  Good
  The Safe domain was rated Good at the March 2023 inspection, an improvement from the previous Requires Improvement rating. This domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific detail about staffing numbers, falls data, or infection control observations is included in the published summary. The improvement from the previous rating suggests that concerns identified earlier have been addressed, but the published text does not explain what those concerns were or how they were resolved.
  Verified by inspector

• Is the care effective?

  Good
  The Effective domain was rated Good, covering staff training, care planning, healthcare access, and nutrition. Dementia is listed as a specialism, which means inspectors will have looked at whether staff have appropriate dementia-specific training. No detail on training content, GP visit frequency, care plan quality, or food provision is included in the published summary. The Good rating indicates inspectors were satisfied, but the basis for that satisfaction is not described.
  Verified by inspector

• Is this home caring?

  Good
  The Caring domain was rated Good, covering staff warmth, dignity, respect, and independence. This is the domain most directly linked to the day-to-day experience of your parent. No inspector observations, such as whether staff knocked before entering rooms or used preferred names, and no resident or family quotes are included in the published summary. A Good rating here is encouraging, but without specific examples it is not possible to assess the quality of individual interactions.
  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good
  The Responsive domain was rated Good, covering how well the home tailors care to individual needs, activities and engagement, and end-of-life planning. This domain matters particularly for people living with dementia, who may not be able to advocate for their own preferences. No specific activities, individual engagement approaches, or end-of-life planning examples are described in the published summary.
  Verified by inspector

• Is the home well-led?

  Good
  The Well-led domain was rated Good, and the overall improvement from Requires Improvement to Good across all five domains suggests meaningful leadership change. A registered manager, Mr Sharad Charles Holkar, is in post, and Mrs Jane Selvage is the nominated individual. The published summary does not describe the manager's visibility to staff and residents, the culture of the home, or how the team is supported to raise concerns. The improvement trajectory is a positive marker, but no detail about how that improvement was achieved is available.
  Verified by inspector

Source: CQC inspection report →

Section 03

What the evidence base says

The home provides nursing care for adults under 65, those over 65, and people living with dementia. This blend of specialisms means they're equipped to support residents with varying health needs. For those concerned about dementia care, the home has experience supporting residents with this condition. Their approach combines nursing expertise with an understanding of how dementia affects daily life. All areas worth probing directly during a visit.